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Monday - Friday: 8:30am to 4:30pm

Our Story

Founded by Pauline Butchart in 2013,
Goldfinch Care Agency began from her home in
Uppingham, Rutland.

The agency has operated from offices with training facilities in Oakham since 2018.

After a decade, we have become a well-established care company, providing a high quality of care to people throughout England, enabling them to retain their independence and stay in the place they most feel comfortable.

We are passionate about the work we do, always going the extra mile to ensure the person centered care is carried out with compassion and expertise.

Our Philosophy

Goldfinch Care is a small bespoke agency that offers a personalised service.

We will go out of our way to assist you in maintaining your independence, well-being, and lifestyle in the way you are accustomed. We will carefully match a carer to suit your needs.

Our Mission Statement

Goldfinch Care Agency seeks to support older and vulnerable adults by going alongside them and providing them with friendship, practical support and professional care.

Goldfinch Care is an established, nationwide 24-hour Live In Care Agency. We seek to support vulnerable adults by going alongside them and providing them with friendship, practical support, and professional care.


We aim to provide care tuned to your needs in the comfort and familiar surroundings of your own home. We encourage your independence, taking our cue as to how ‘you’ like things done. We respect your choice, enabling you to remain responsible for your own physical, mental, and spiritual well-being.


With your input we will establish your care needs, preferences and goals, compiling a comprehensive care plan. Taking into account the type of care required, we will carefully match a suitable carer who will support you.


Goldfinch Carers are carefully screened and references checked in accordance with the CQC strict recruiting process. In-house training is carried out on an annual basis to ensure continual professional development.


Carers are supervised and trained to perform household duties, personal care, and specialist elderly live-in care, including working with dementia, physical disabilities, and palliative situations.

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Cost of Care

Costs vary according to the level of care necessary.
Costs are comparable to that of residential care.
No hidden costs.